Regardless of whether it’s winter or summer in Southeast Michigan, there’s never a “good” time for your heating and air conditioning system to go on the blink. Perhaps you have an emergency with your heater, or simply need your HVAC system checked out to ensure everything’s in good working order. Before you choose the first contractor you come to in the phone book, Haley Mechanical recommends you consider the following.

Training & Certification of Technicians

Not all companies hire only highly trained and skilled technicians. It’s important to learn the educational standards the company adheres to when hiring employees, whether they participate in ongoing training, even whether technicians have undergone OSHA training or contractors are registered with ASHRAE (American Society of Heating, Refrigerating, and Air Conditioning) or other nationally accredited groups. Technicians must be skilled and capable when it comes to the latest HVAC technologies or even detecting, handling, or treating mold if you suspect it exists in your heating & cooling system.

Legitimate Businesses are Happy to Provide Credentials

Unfortunately, not all heat and air companies in the Ann Arbor area are truly legitimate. In order to ensure you’re hiring a professional who will take care of your needs, ask for information including insurance and a business license. This is possible before anyone actually comes to your home, via email or phone. It’s also possible to contact the issuing licensing authority in order to verify the company does have a license that’s current and in good standing. If there are complaints against the business or their insurance coverage has lapsed, be sure to ask questions.

Take a Look at Online Reviews

The best way to choose an HVAC business you can trust is to ask around and look at online reviews. Family members, co-workers, neighbors, friends, other businesses you’re familiar with in the area; all of these sources can give you their opinions and recommendations. There are also lots of places you can check online to ensure a business is legitimate and has a good reputation such as Yelp, the Better Business Bureau, Facebook, Google, Angie’s List, and others. If you do choose to investigate using social media platforms, pay close attention to how any customer issues have been addressed or resolved.

Now that you’re prepared, finding a professional to resolve your SE Michigan heating repair issues or to perform regular maintenance won’t be a problem at all. Be sure to keep Haley Mechanical in mind, one of the most trusted and reputable companies in the heating & cooling business!

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