The Service Technician is responsible for diagnosing and troubleshooting HVAC/R equipment, indoor comfort, energy efficiency, and related problems.  He/she must present options, service agreements, and pricing to customers in a clear, polite, and respectful manner. The Service Technician must complete approved repairs/improvements in a timely manner, leave a clean and orderly work area, collect payment, fill out paperwork properly, and make our customers delighted so they will always call us for their HVAC needs. Email your resume to [email protected]

  • Troubleshoot HVAC/R equipment, indoor comfort, energy efficiency, and related problems
  • Present findings and options to customers; provide advice and recommendations
  • Provide customers with information on new equipment when repairs exceed $300 and/or existing equipment exceeds 10 years of age
  • Provide customers with information and pricing on service agreements, accessories, quality, cost and other comfort improvements
  • Complete approved repairs, improvements, or installations within industry standard times, following proper safety procedures
  • Collect for work performed
  • Clean equipment and work area, ensure complete customer satisfaction upon completion of work
  • Complete all paperwork required by management
  • Keep assigned service vehicle organized, clean, and stocked properly
  • Update your status upon the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
  • Perform other duties as assigned
Job Category: HVAC
Job Type: Full Time
Job Location: Dexter

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