The Service Technician is responsible for diagnosing and troubleshooting HVAC/R equipment, indoor comfort, energy efficiency, and related problems. He/she must present options, service agreements, and pricing to customers in a clear, polite, and respectful manner. The Service Technician must complete approved repairs/improvements in a timely manner, leave a clean and orderly work area, collect payment, fill out paperwork properly, and make our customers delighted so they will always call us for their HVAC needs. Email your resume to hhaley@haleymechanical.com.
- Troubleshoot HVAC/R equipment, indoor comfort, energy efficiency, and related problems
- Present findings and options to customers; provide advice and recommendations
- Provide customers with information on new equipment when repairs exceed $300 and/or existing equipment exceeds 10 years of age
- Provide customers with information and pricing on service agreements, accessories, quality, cost and other comfort improvements
- Complete approved repairs, improvements, or installations within industry standard times, following proper safety procedures
- Collect for work performed
- Clean equipment and work area, ensure complete customer satisfaction upon completion of work
- Complete all paperwork required by management
- Keep assigned service vehicle organized, clean, and stocked properly
- Update your status upon the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
- Perform other duties as assigned
Job Category: HVAC
Job Type: Full Time
Job Location: Dexter